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5 tenets of effective benchmarking: broaden your view, align your approach to your objectives, expand your universe, consider your data sources, contextualize your data Learn more about Everest Group’s benchmarking services Source: Everest Group…
Click the image to enlarge Everest Group’s North American Digital Adoption Survey has identified four levels of digital investment strategy with increasing levels of maturity Visit the report page Source: Everest Group Related posts:…
Digital investment priorities in North American enterprises: Top investment priorities over the next 12 to 24 months Visit the report page Source: Everest Group Related posts: Digital Investment Imperatives: Efficiency or Growth? | Market…
The Facts On 18th December 2014, Atos, a leading European IT service provider, announced the acquisition of the IT outsourcing (ITO) business of Xerox. The ITO business was part of Xerox’s services unit that also…
As I recently looked at service providers’ PowerPoint decks pitching their as-a-service offering, the well-known tangled-web-we-weave quote from Sir Walter Scott’s 1808 poem “Marmion” came to mind. It’s very clear that the industry is interested…
Healthcare provider ITO services are (somewhat) global: In spite of the risk-averse nature of healthcare services providers and data security concerns, pockets of expertise are emerging around the globe Source: Everest Group Related posts:…
2016 is a significant year for healthcare provider ITO contract renewals Source: Everest Group Related posts: Three Industries Account for ~70% of BPO Renewals Through Q1 2016 | Market Insights™ ITO Renewals 2014-2016 Concentrated…
Consumerism is driving technology investments among healthcare providers Source: Everest Group Related posts: Consumerism is Driving Healthcare Organizations’ use of mHealth, the Cloud and other Technologies | Gaining Altitude in the Cloud Healthcare &…
The major share of ITO deals are structured around ADM, testing, DW/BI, and network services Source: Everest Group Related posts: Independent Software Testing Services: What’s the Real Deal? | Sherpas in Blue Shirts Subfunctions…
Thursday, April 24, 2014 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST Register for the webinar The global services industry is evolving from a cost focus to a cost+ value…